Frequently Asked Questions

Find answers to common questions about our services

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General Questions

We offer complete home healthcare services including elder care services at home, Home Nursing care, doctor visits, physiotherapy, health checkups, mental wellness counselling, hospital support, medical visit assistance, equipment rental, and nursing supplies delivery.
Yes, all our caregivers, nurses, and healthcare professionals are trained, verified, and experienced, ensuring safe and reliable care.
Most services can be arranged within a few hours to 24 hours, depending on availability and location.
Yes, we offer 24/7 services, including full-time caregivers and emergency support (non-ICU).
We primarily serve Theni and nearby regions, with expanding coverage across Tamil Nadu.
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Elder Care Services at Home & Bedridden Patient Care

Elder care includes assistance with daily activities, hygiene, feeding, mobility support, medication reminders, and companionship.
Yes, we offer 8-hour, 12-hour, and 24-hour caregiver services based on your needs.
Yes, our caregivers are trained to support patients with dementia, Alzheimer's, and memory-related conditions.
We provide complete support including feeding, repositioning, hygiene care, and bed sore prevention.
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Home Nursing care & Medical Support

We provide injections, IV fluids, wound dressing, catheter care, post-surgical care, and other clinical support at home.
We provide care for stable patients only. ICU-level care requires hospital admission.
Yes, our Hospital Nursing Support service provides caregivers or nurses to assist patients during hospital stays.
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Doctor Visit at Home

Yes, all doctors are licensed and registered medical practitioners.
Doctors can handle general consultations, chronic disease management, minor treatments, and follow-ups.
No, emergency or critical conditions require hospital care. We will guide you accordingly.
Yes, proper prescriptions and medical advice will be provided after consultation.
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Health Checkup Services

Yes, we provide home sample collection for lab tests.
Yes, ECG tests can be performed at home by trained professionals.
Doctors or nurses will interpret your reports and guide you.
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Physiotherapy

Yes, certified physiotherapists provide home-based therapy sessions.
We handle pain management, stroke recovery, post-surgery rehab, and mobility improvement.
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Nutrition & Weight Management

Yes, all diet plans are customized based on your health condition and goals.
Yes, we provide structured weight reduction and lifestyle management programs.
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Mind Care Services

Yes, sessions are available both at home and online.
Absolutely. All counselling sessions are 100% private and confidential.
We support stress, anxiety, depression, relationship issues, child counselling, and more.
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Equipment Rental & Supplies

Hospital beds, oxygen concentrators, wheelchairs, walkers, and more.
Yes, we supply diapers, gloves, wipes, and patient care essentials.
Most products are delivered within same day or next day.
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Booking & Payments

You can book via website, phone, or WhatsApp.
We accept UPI, card, bank transfer, and cash.
Yes, bookings can be modified with prior notice.
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Safety & Trust

Yes, all staff undergo verification and screening.
Yes, we maintain strict privacy and confidentiality policies.
We provide support and replacement options to ensure your satisfaction.

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